and competes with GAFAM solutions
Kwalys makes history by offering a solution that competes with the Big Giants. For a long time GAFAM have been the only ones offering tools and platforms on virtual assistance, solutions that have not been able to tackle the issues of real conversation and availability. Thanks to Kwalys’ expertise and its 100% French IVY AI, Virtual Assistants are finally accessible to everyone. The solution meets the requirements of data security and privacy, which are essential in particular in the fields of Health, Banking and Defense.
Trained for 3 years on a large corpus of several hundred thousand sentences, IVY is based on an innovative algorithm that allows you to quickly understand and respond to human speech in any field.
With Kwalys, the effort, time and cost of designing Virtual Assistants are reduced. Leading the way to having intelligent Assistants, who can finally guarantee the promise of understanding and responding according to the scope of action assigned to them.
The possibility of increasing the performance of the different business lines, optimizing them and at the same time considerably improving the user relationship is not the only advantage that Kwalys offers its clients.
In addition, traditional conversational Agents have been unable to meet client’s expectations because their ability to respond and create conversations has been limited due to the NLP/NLU systems that were used for their design. Now, Kwalys offers an easy AI platform that challenges the long-established issues faced by conventional conversational Agents.
The 3 reasons why Assistants by Kwalys will change the game
Kwalys tackles the real challenge of Conversational Assistants – voice or text – by creating Assistants that do more than just imitating humans, their Assistants are able to have real conversations.
The second point that differentiates Kwalys and IVY AI: One single assistant acts on all channels and devices, creating a true omnichannel experience for the user.
The third aspect is the ability of Kwaly’s tools to make successful Assistants on voice channels. The Voice Interface is the future of digital. Kwalys helps transform existing contact centers and Interactive Voice Servers (IVS) by adding conversational intelligence to the telephone.
If they are connected loudspeakers: more advanced Assistants are created without using the skills of traditional editors. This helps to meet the growing market demand for data security and privacy.
Why are virtual assistants indispensable tools for the future of private and public actors?
They automate repetitive functionalities, improve customer satisfaction and reduce costs. They answer frequently asked questions and interact 24/7 with brand users.
Beyond simple questions, the Virtual assistants are able to handle and resolve more complex requests.
The Assistants by Kwalys understand what users are saying in order to provide the appropriate answers according to the business needs.
About Kwalys & Ivy AI
Kwalys is an independent Provider of Bot technology, platform and conversational AI.
With Kwalys you can simply create your cross-channel Smart Business Assistants : VoiceBots-CallBots-ChatBots, to improve your business and your user experience. Whatever your business or job is, you empower your company with Assistants that engage real conversations and solve complex requests.
Kwalys is a real alternative to GAFAM’s existing conversational solutions : IVY AI’s virtual assistants are finally accessible for every use case: customer relations, sales, HR, marketing or after-sales service and for any field of activity: insurance, banking, energy, retail, health, services, etc…
Kwalys’ bots are connected to all channels to reach the user wherever he/she is: Telephone services, Web, Social Media, Connected Speakers and IoT.
What is Kwalys’ main goal? To democratize BOTS and conversational AI on a European and global scale.
Katya Lainé, Co-Founder & CEO Kwalys / IVY AI https://www.kwalys.com/web/ katya@kwalys.com ; +33 (0) 6 11 31 84 06 | |
| Katya Lainé is the co-founder and CEO of Kwalys and IVY AI. In addition to her entrepreneurial functions, Katya Lainé is a Director of Syntec Numérique-the Professional Union of Digital Companies, President of its Innovation & Technologies Committee and President of the Women’s Program of Nuémrique. Katya is co-founder and Vice-President of the Voice Lab, a French and European association that aims to federate the voice industry by creating a marketplace for voice services. She is also Co-founder and President of the Alliance For Open Chatbot, an association that aims to define an open, collaborative and free standard for interconnecting sculpins in order to make them more efficient and relevant. |